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Policies

I am very happy to accommodate your busy schedule and adjust to your needs as much a my schedule will allow.

Cancellations

I understand that unanticipated events happen in everyone's life.  In my desire to be fair to all my clients, I have adopted the following policies:

• 24 hour advance notice is required when canceling or rescheduling an appointment. This allows me the opportunity  to book someone else into that appointment time.

• If you are unable to give me 24 hours advance notice, you will be charged the full amount of what would have been your treatment fee.

• On the other hand, if I am able to fill "your" time slot with somebody else, you will not be charged for that missed appointment.

• For emergencies please try to phone to cancel or reschedule your appointment.

No-shows

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a "no-show" and will be charged for their "missed" appointment.

Arriving late

If the client is late, the appointment will start ASAP and the appointment will end at the originally scheduled time. If the therapist does not have another appointment following your session, the therapist can extend the end time to provide you with the full length of the session. If the therapist does have a session after yours, the appointment will end as scheduled and you will be charged for the full amount of the session.

Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

Age Policy
If you're under the age of 18, a parent or guardian must be present at all times. 

Refund Policy

Refunds are at the therapies discretion.

Right To Refuse
I reserve the right to refuse service for any reason.

Thank you taking to time to review my policies.  

If you have any questions please e-mail or call.

Send mail to doulabrenda@earthlink.net with questions or comments about this web site.
Last modified: 07/28/10